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Consumer Protection in Financial Services

  • Challenges in implementation of the EU legal acquis
  • The digital consumer of the future

, 28 March 2019 – 29 March 2019

Event number:

Areas of law:


This seminar will provide participants with answers to practical questions on retail financial services, focusing on cross-border payments and on  consumer and mortgage credits. It will offer an analysis of trends triggered by the continuing process of digitalisation of financial services as well as an overview of recent case law of the Court of Justice of the European Union. The benefits and challenges for consumers posed by a digital future of European financial services will be discussed.

Key topics

  • Directives on consumer credit agreements and on mortgage credit
  • Assessment of creditworthiness and the role of credit intermediaries
  • Proposed Cross-border Payments Regulation
  • Payment Services Directive (PSD II)
  • FinTech, sustainability and financial innovation
  • Recent case law regarding retail financial services

Who should attend?

Lawyers practising in the field of consumer law, retail financial services; in-house counsel; staff of EU institutions and permanent representations; representatives of consumer and business organisations as well as other stakeholders.

Fees in €:
EU and ERA patrons
Young lawyers and other groups
Consumer organisations/Discount Voucher Code
before 28 February 2019
after 28 February 2019
More details about the fees and discounts

Early registration discount
10 % before 28.02.2019

Discounts available

25 % - For young lawyers up to 30 years of age (important: the participant must provide a copy or details of his or her passport or identity card on registration); Full-time staff of universities or comparable academic institutions; Staff of charitable organisations or comparable institutions

25 % - For consumer organisations

25 % - Discount Voucher Code
If you have a discount voucher code, please click on the option above and enter the code in the Voucher Field when you register.

40% - For Staff of European Union institutions and agencies; Staff of ERA’s patrons: all EU Member States (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom), the German states, Scotland and the City of Trier.

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Overnight accommodation in Trier

There are special rates for ERA participants at three excellent hotels in Trier.


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