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Consumer Protection in Financial Services

  • Achievements, challenges and perspectives

, 14 June 2018 – 15 June 2018

Event number:

Areas of law:


This seminar will provide participants with answers to practical questions on retail financial services, focusing mainly on consumer and mortgage credits. It will offer an analysis of trends triggered by the continuing process of digitalisation of financial services as well as an overview of recent case law of the Court of Justice of the European Union. The benefits and challenges for consumers posed by a digital future of European financial services will be discussed.

Key topics

  • Directives on consumer credit agreements and on mortgage credit
  • Assessment of creditworthiness, credit intermediaries, debt collection
  • Protection in linked transactions
  • Directive on payment services (PSD II)
  • Recent case law regarding consumer financial services
  • Innovation and Financial Technologies (FinTech)

Who should attend?

Lawyers practising in the field of consumer law, retail financial services; in-house counsel; staff of EU institutions and permanent representations; representatives of consumer and business.

Fees in €:
EU and ERA patrons
Young lawyers and other groups
Consumer organisations/Discount Voucher Code
before 14 May 2018
after 14 May 2018
More details about the fees and discounts

Early registration discount
10 % before 14.05.2018

Discounts available

25 % - For young lawyers up to 30 years of age (important: the participant must provide a copy or details of his or her passport or identity card on registration); Full-time staff of universities or comparable academic institutions; Staff of charitable organisations or comparable institutions

25 % - For consumer organisations

25 % - Discount Voucher Code
If you have a discount voucher code, please click on the option above and enter the code in the Voucher Field when you register.

40 % - Staff of European Union institutions and agencies;
Staff of ERA’s patrons (Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Finland, France, Germany and the German states, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Scotland, Slovakia, Slovenia, Spain, Sweden, United Kingdom, City of Trier)

40% - Fellows of the European Law Institute

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Overnight accommodation in Trier

There are special rates for ERA participants at three excellent hotels in Trier.



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